We regret that we are unable to accommodate guests with wheelchairs or any impairments requiring special assistance
We recommend comfortable shoes for all guests
We strongly suggest that you avoid bringing large purses, bags, or backpacks on your tour
Please be at the meeting point 15 minutes before departure. Guests arriving after departure cannot be accommodated, and missed tours or tickets cannot be refunded
Cancellation due to bad weather is not announced before 11am. Even when cancelled, customers will still see a ‘wet change’ during which the guards march but without the usual music and parade
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